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You are here: Home > Frequently Asked Questions
Q:  When will my cover arrive?
A:  All Goldline products will arrive to you within 12-14 business days.  Deluxe covers will arrive to you within 10-12 business days.  Expedition covers will ship the next day if you ordered by 12:00pm.

Q:  What does the overall length include?
A:  Bumpers, ladders, spare tires and the vehicle.

Q:  How do I receive a Good Sam discount?
A:  You must contact customer service with your Good Sam member number and they will apply the discount.

Q:  Can I pay for expedited shipping?
A:  Everything is shipped UPS ground

Q:  What does the warranty cover?
A:  The materials and workmanship are guaranteed to be free of defects at time of manufacture.  The warranty does cover normal wear. The cover must be properly installed, utilized and maintained.  If there is a defect, we will repair or replace (at our discretion) the cover free of charge provided the customer prepays freight to and from the factory.

Q:  I’m interested in purchasing the Goldline but the length of my trailer falls on the cusp of two sizes.  Which should I go with?
A:  We suggest going with the larger size.

Q:  How do I measure the height?
A:  Measure the side wall.  Height does not need the AC unit included.

Q:  Which cover is better for areas of extreme heat and sunlight?
A:  The Goldline is the best for areas such as Texas, Florida, Nevada, Arizona & California.
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